Where Is My SPA

COVID 19 UPDATE

WE WOULD LIKE TO INFORM ALL CUSTOMERS THAT UNEXPECTED DELAYS HAVE IMPACTED THE ARRIVAL OF NEW STOCK INTO AUSTRALIA. THIS HAS IMPACTED SPAS DIRECT AS WELL AS MANY OTHER AUSTRALIA COMPANIES IMPORTING GOODS INTO THE COUNTRY. ALTHOUGH WE UNDERSTAND YOUR FRUSTRATION AND DISAPPOINTMENT, WE ARE UNABLE TO PROVIDE REGULAR UPDATES.

 

AS SOON AS YOUR ORDER ARRIVES AND IS UNPACKED READY FOR COLLECTION, WE WILL INFORM YOU.

SPAS DIRECT STAFF MEMBERS WILL NOT ACCEPT ANY VERBAL ABUSE OR MISTREATMENT.

 

IF YOU WOULD STILL A TEAM CONTACT YOU PLEASE LEAVE YOUR DETAILS BELOW.

PLEASE NOTE THAT WE MAY NOT BE ABLE TO OFFER YOU ANY FURTHER INFORMATION.

A STAFF MEMBER WILL REPLY TO YOUR REQUEST WITHIN 72 HOURS ( MON-FRI)

IF YOUR SPA IS BEING DELIVERED BY A 3RD PARTY EXTERNAL CONTRACTOR, PLEASE CONTACT THE DELIVERY DRIVER DIRECTLY AS PER YOUR INVOICE. 

FOR ALL DEPOT DELIVERIES, PLEASE CONTACT BIG POST DIRECTLY ON (03) 9544 5525 AND QUOTE YOUR REFERENCE NUMBER STARTING WITH BP